We charge a flat shipping fee of R99 - local and national.
Free delivery for orders over R1500.
South African orders are delivered via Aramex.
If you are based in Cape Town, you are welcome to collect your order from us directly. We are based in the Southern Suburbs. Please choose this option upon checkout.
Please allow 5-7 business days to receive your order. Although you may receive it sooner. Orders received on South African Holidays will not be processed until the following business day, if your order is placed over the weekend or after business trading hours, it will be processed on the following business day.
Once your order is dispatched, you will receive an email confirmation containing your tracking number. You must please provide us with the correct and completed addresses, including a company where applicable, and at the least one contact telephone number.
To guarantee delivery, we recommend your parcel be sent to an address where there will be someone to receive it between 9.00am- 5.00pm. Lily Storm will not be held responsible in the event that the customer does not ensure that someone is available to receive their parcel.